FAQs

SHIPPING

• Dispatch: Orders are dispatched within 3-5 working days.

• Delivery: Standard shipping takes up to 12 working days after shipping.

• Shipping Fee: Free above ₹1,500; ₹150 for orders below ₹1,500.

• Questions? WhatsApp us at +91 95456 54132.

• All sales are final, except for items that arrive damaged, defective, or incorrect.

Damaged/incorrect orders: Contact us via WhatsApp within 48 hours of delivery with your order number and clear photos/videos of the issue.
Resolution: Eligible claims may receive a replacement, partial or full refund, depending on the issue.
Conditions: Items must be unused and in original condition. Minor variations in colour, texture or finish are not considered defects.
Refunds: Approved refunds are processed to the original payment method within 7–10 business days.
Contact: For any concerns, WhatsApp us at +91 95456 54132

Payment: Payments are securely processed through Razorpay.
Confirmation: You’ll receive an order confirmation after successful payment.
Order Issues: If you experience any issue while placing an order, contact us via WhatsApp.
Availability: Products are subject to availability; limited editions will be marked accordingly.

Product variations: Colours may vary slightly depending on your screen and the printing process.
Handmade works: Minor variations in colour, texture or finish are natural to handmade artwork and are not considered defects.
Prints: Handle prints with clean, dry hands and keep them away from direct sunlight and moisture.
Original artwork: Keep artwork away from humidity, direct sunlight and excessive heat to preserve its quality.
Packaging: All artwork and prints are carefully packed to ensure they reach you safely.